How to Retrieve Your Lost BPIExpressOnline Password – Part 1

I am such a forgetful person that I forgot a lot of important things. My forgetfulness is so much of an inconvenience because I occasionally had to return to my house just to get my celphone or my coin purse that I left behind when I leave for work. My forgetful mind also caused me to forgot both of my BPIExpressOnline username and password for three times!

Thus, I have no choice but to retrieve my username and password three times, which made me a sort of veteran in username and password retrieval in BPIExpressOnline.

What if it’s your turn to forget your username or password in BPIExpressOnline? What are the things that you need to retrieve your password? No need to worry because I will outline the way in retrieving your BPIExpressOnline username or password. So, read on.

How to Retrieve Your Lost BPIExpressOnline Password

Retrieving your BPIExpressOnline password is easy. Users of BPIExpressOnline are given two ways to retrieve or reset their password. You can activate your new (or nominated password) through any of BPI ATMs. The second way is to activate your new (or nominated) password through the Express Phone.

Option 1: Retrieve your BPIExpressOnline password through BPI ATM

Step 1: Go to BPIExpressOnline website. Click on the radio button beside the “Forgot Your User ID or Password” (as shown in the image below).

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Step 2: You will be directed to another web page. Click on the radio button beside “Activate your nominated password in any BPI Express Teller ATM” (as shown in the image below).

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Step 3: You will directed to another webpage. Fill up the required information then click the “Submit” button at the bottom of the page.

Step 4: Click “OK” to a window that will pop up.

Step 5: You will be directed to “Password Reset Activation Confirmation Page”. Please take note of the confirmation number because you will need it when you activate your new password at any BPI ATM.

Step 6: Go to any BPI ATM within 20 banking days after you requested a new password via BPIExpressOnline.

Step 7: Insert your BPI ATM card.

Step 8: Then select "Special Services" -> "Activate Enrollments" -> "Express Online". Your new password is now activated. You can use access your BPIExpressOnline account using your new password on the next banking day up to the second banking day.

Read my next post on how to retrieve your BPIExpressOnline password through the BPI Express Phone.

Don't have an account yet? Know how to enroll your BPI account at BPIExpressOnline.

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